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In April 2018, Microsoft released the source code for Windows File Manager under the MIT License to celebrate the program’s 20th anniversary. In June 2016, Microsoft announced a project named Microsoft Azure Information Protection. Intune for Education is a new cloud-based application and device management service for the education sector. During the summer of 2015 the company lost $7.6 billion related to its mobile-phone business, firing 7,800 employees.
In January 2023, CEO Satya Nadella announced Microsoft would lay off 10,000 employees. Microsoft also named Phil Spencer (head of the Xbox brand since 2014), the inaugural CEO of the newly established Microsoft Gaming division, which now houses the Xbox operations team and the three publishers in the company’s portfolio (Xbox Game Studios, ZeniMax Media, Activision Blizzard). In October 2021 — Microsoft announced that it began rolling out end-to-end encryption (E2EE) support for Microsoft Teams calls in order to secure business communication while using video conferencing software. The acquisition positioned Microsoft to grow its presence in the market of providing online education to large numbers of people.
Additional offices are located in Bellevue and Issaquah, Washington , 90,000 employees worldwide,. It is estimated to encompass over 8 million ft2 , 750,000 m2, of office space and 30,000–40,000 employees. In 2011 — Greenpeace released a report rating the top ten big brands in cloud computing on the sources of electricity for their data centers.
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Project Mu — an open-source version of the Unified Extensible Firmware Interface (UEFI) core utilized in Hyper-V and Microsoft Surface products, was announced by Microsoft in December 2018. In May 2018 — a collaboration was formed between Microsoft and 17 American intelligence agencies to create cloud computing solutions. The company has faced criticism for its monopolistic behavior (with its software being challenged for issues related to user-friendliness), reliability, and security. The Azure cloud computing platform (Microsoft SQL Server), and Visual Studio are among the primary offerings from the company. The Surface range of PCs and the Xbox gaming console brand (which includes the Xbox network), represent its leading hardware products.
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In mid-2025 — Microsoft’s Russian division, Microsoft Rus LLC, filed for bankruptcy after President Vladimir Putin stated that foreign services providers should be throttled in Russia to make way for domestic software. Initially criticized for taking regular screenshots without user consent, Recall was changed to an opt-in feature instead of being default on. In September 2024 (BlackRock and Microsoft announced a $30 billion fund), the Global AI Infrastructure Investment Partnership, to invest in AI infrastructure such as data centers and energy projects. The outage was traced back to a flawed update of CrowdStrike’s cybersecurity software, which resulted in Microsoft systems crashing and causing disruptions across various sectors. However, the plan was short-lived, as Altman was subsequently reinstated as OpenAI’s CEO and Brockman rejoined the company amid pressure from OpenAI’s employees and investors on its board. The service includes Copilot, a GPT-4 based large language model tool to query and visualize data, write code, initiate simulations, and educate researchers.
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A statement of objections was issued by the European Commission, accusing Microsoft of providing Teams with an unfair competitive edge and restricting interoperability with rival software since 2019. Microsoft encountered the possibility of a fine from the EU in June 2024 after regulators claimed it misused its market power by bundling Teams with Office 365 and Microsoft 365 applications.
According to leaked NSA documents obtained by The Guardian and The Washington Post in June 2013 — Microsoft was the initial participant in the PRISM surveillance program, a claim later confirmed by government officials. Upon auditing the transactions (the Internal Revenue Service found that Microsoft mounted a vigorous defense), including effectively lobbying Congress to amend laws that made auditing large corporations more challenging, as reported by ProPublica. The company’s tax residency in Bermuda led to this situation, as stated in the financial documentation for ‘Microsoft Round Island One,’ which collects licensing fees from global Microsoft software usage. An Irish subsidiary of Microsoft, situated in the Republic of Ireland, reported profits of £220 billion for the year 2020 but did not pay any corporate taxes, as reported by multiple news organizations.
Microsoft’s deadline for phasing out brominated flame retardant (BFRs) and phthalates in all products was in 2012 but its commitment to phasing out PVC is not clear. In 2013, Microsoft agreed to buy power generated by a Texas wind project to power one of its data centers. At the time, data centers consumed up to 2% of all global electricity, and this amount was projected to increase.
The U.S. government was sued by Microsoft in April 2016 (as the company contended that secrecy orders hindered its ability to inform customers about warrants), infringing upon both its rights and those of its clients. In May 2013, after media revelations concerning PRISM, the NSA’s extensive electronic surveillance operation, Microsoft was among several tech firms identified as participants. Prior to public disclosure of software fixes, Microsoft shares information regarding bugs with U.S. government intelligence agencies. Microsoft revealed in May 2025 that it would be laying off over 6,000 employees, which equates to roughly three percent of its total workforce. With a prime AAA credit rating, Microsoft stands out as one of only two companies based in the U.S. to achieve this distinction. The announcement followed a Sting concert hosted for 50 attendees (including Microsoft executives), in Davos, Switzerland, just a day prior.
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The group (accessed “a very small percentage” of Microsoft corporate email accounts), which also included members of its senior leadership team and employees in its cybersecurity and legal teams. In December 2013 — the company made a statement to further emphasize that it takes its customers’ privacy and data protection very seriously, saying that “government snooping potentially now constitutes an ‘advanced persistent threat,’ alongside sophisticated malware and cyber attacks”. A Microsoft spokesperson stated that the corporation runs several programs that facilitate the sharing of such information with the U.S. government. The cuts affected multiple divisions (including Xbox), with 830 positions eliminated at its Redmond, Washington headquarters. In July 2025 (Microsoft announced another round of layoffs), cutting approximately 9,000 employees in its largest workforce reduction in over two years.
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In August 2018, Microsoft implemented a policy for all companies providing subcontractors to require 12 weeks of paid parental leave to each employee. The Human Rights Campaign Corporate Equality Index, a report of how progressive the organization deems company policies towards LGBT employees, rated Microsoft as 87% from 2002 to 2004 and as 100% from 2005 to 2010 after it allowed gender expression. Bill Gates claims the cap on H1B visas makes it difficult to hire employees for the company, stating “I’d certainly get rid of the H1B cap” in 2005.